Privacy Policy
Last Updated: February 16th, 2025
At Nature Focus Zakynthos, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, register for nature photography workshops, and participate in hiking experiences in Greece. By using our website and services, you agree to the collection and use of your personal information as outlined below.
1. Who We Are
Nature Focus Zakynthos
Email: debbie@naturefocuszakynthos.com
2. Information We Collect
We collect the following types of personal information when you interact with our website or register for our services:
- Personal Identification Information: Full name, email address, phone number, postal address, and other contact details.
- Booking Information: Details about your registration for photography workshops or hiking experiences, including date, location, and any special requirements you provide.
- Payment Information: Billing details, such as credit card or bank account information, for processing your payments (payments are securely handled by third-party providers).
- Usage Data: Data related to your use of our website, including IP address, browser type, device information, and pages visited.
- Photographs and Videos: We may take photos or videos of participants during workshops and hiking experiences for promotional or marketing purposes. By attending, you consent to us using these images.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To process and manage your bookings for workshops and hiking experiences.
- To send you confirmations, reminders, and updates related to your bookings.
- To improve the quality of our services, workshops, and website through feedback and usage data.
- To send you promotional emails, newsletters, or offers, if you have consented to receive them.
- To respond to your customer service inquiries and provide assistance.
4. Legal Basis for Processing Personal Data
In compliance with the GDPR, we process your personal data based on the following legal grounds:
- Consent: When you provide us with your personal information for booking purposes or to receive marketing communications, we process it based on your consent.
- Contractual Necessity: We process your data to fulfill our contractual obligations, such as providing you with the services you have requested (e.g., workshops or hiking experiences).
- Legitimate Interests: We may process your data based on our legitimate interests, such as improving our services and communicating with you regarding your participation in our activities.
5. Sharing Your Information
We will not sell, rent, or trade your personal information. However, we may share your data with trusted third-party service providers who help us run our business, including:
- Payment Processors: To securely handle payments for your bookings.
- Email and Marketing Services: To send marketing communications, newsletters, and promotional offers.
- Service Providers: To facilitate the delivery of workshops and hiking experiences (e.g., guides, instructors).
These third parties are required to protect your personal information and use it only to assist us in providing our services.
We may also disclose your data when required by law or to protect our rights, such as in response to legal requests or to prevent fraud.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your experience. Cookies are small text files stored on your device to help us remember your preferences, enhance site functionality, and analyze user behavior.
You can control and delete cookies through your browser settings. However, disabling cookies may impact the functionality of certain website features.
7. Data Security
We take reasonable measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is entirely secure, and we cannot guarantee the absolute security of your information.
8. Your Rights Under GDPR
As a resident of the European Union, you have specific rights regarding your personal data. These include:
- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectification: You can request correction of inaccurate or incomplete data.
- Right to Erasure: You can request the deletion of your personal data, subject to legal and contractual obligations.
- Right to Restriction of Processing: You can request the restriction of processing your personal data in certain circumstances.
- Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format.
- Right to Object: You can object to the processing of your personal data for direct marketing purposes or other legitimate interests.
To exercise any of these rights, please contact us at debbie@naturefocuszakynthos.com. We will respond to your request within one month, as required by GDPR.
9. Retention of Data
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law, whichever is longer.
10. Children’s Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete that information.
11. International Transfers of Data
If you are located outside of Greece or the European Union, your personal data may be transferred to Greece or other locations where we or our service providers operate. In such cases, we will ensure that appropriate safeguards are in place to protect your data in accordance with GDPR.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at:
Nature Focus Zakynthos
Email: debbie@naturefocuszakynthos.com